I even tried to get thru to accounts and got nowhere. I was trying to find out a few days ago what was possible as I have all but given up trying to get help from telstra. How do I forward my telstra emails to a gmail account. Gone are the days of sticking with the ISP email address. The Gmail account is also simpler to use on my phone, and having my account set to IMAP means that the two platforms are kept in sync with each-other with no effort from me.Īpart from fixing the problem, I can now take my Gmail account with me regardless of which ISP I use. Gmail gets a bit fussy about Outlook, but you just tone-down teh security setting on Gmail to get it to accept Outlook. Now I am progressively telling all my contacts about my Gmail account and won't be using the Bigpond account for anything other than stuff for which Telstra requires I have it.
I opened a Gmail account and have put a forwarding setting in my Telstra email account (via web-mail. I tried getting it sorted via Telstra but I was put through to some sort of service that was going to charge me for 'fixing my computer' - and given my computer hadn't changed I wasn't willing to accept that. On unlocking, web-mail worked OK but Outlook didn't and hasn't ever since. Prior to being locked my account worked fine.
It started when my account was locked (for no apparent reason). I have had the same problem for probably over a year now.
